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Park Royal Medical Practice

Park Royal Medical Practice, Health & Well-Being Hub Primary Care Centre, Central Middlesex Hospital, Acton Lane, London, NW10 7NS

TelTelephone: 020 8961 1183

Out of hours: 111

Privacy Statement

Our Duties

As part of our legal duties, this practice is required to;

  • Maintain full and accurate records of the care and services we provide you
  • Keep records about you confidential and secure

Your Information

The practice aims to provide you with safe, high quality care that is based on accurate, up to date information.

This information allows us to work others involved in your care and this may involve sharing information with other health and social care organisations.

Information Includes;

  • Basic details such as address, date of birth and next of kin
  • Contact we have had with you
  • Notes and reports about your health
  • Details and records about your treatment and care

Others may also need to use records about you to:

  • Check the quality of care you are receiving
  • Protect the health of the general public  
  • Keep track of NHS spending
  • Help investigate any concerns or complaints you ask us to
  • Teach students or staff
  • Support health and social care research

Sometimes we share your information with third parties to support your care such as:

  • Hospitals
  • Social care
  • Community Health
  • Clinical Commissioning Groups
  • Mental Health Providers
  • NHS Digital

When we are sharing information to support third parties in providing your care, we will work hard to ensure it is the minimum necessary and that it is done so securely and lawfully. We aim to ensure that we only use your personal information in a way that you would reasonably expect.

When we share information that is used for healthcare management or planning, this does not allow for you to be identified.

Sometimes we will be required to share information for other reasons;

  • When required to by law
  • We have special permission for health or research purposes (e.g. if you have agreed to take part in a research trial)
  • There is a strong public interest (e.g. there is a risk of serious harm or crime)

Covid-19 contingency sharing

Primary care staff (this includes staff caring for our residents in care homes) across each borough will be able to access your full medical record without consent during the COVID-19 pandemic but will only do so when this is necessary to provide you with care. They will be required to use a smartcard which confirms their identity, and which limits their access and actions to those appropriate for their role. They will all have been trained to understand their professional and legal responsibilities in providing you with care.

General Practice Transparency Notice for GPES Data for Pandemic Planning and Research (COVID-19)

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital.

The health and social care system is facing significant pressures due to the coronavirus (COVID-19) outbreak. Health and care information is essential to deliver care to individuals, to support health, social care and other public services and to protect public health. Information will also be vital in researching, monitoring, tracking and managing the coronavirus outbreak. In the current emergency it has become even more important to share health and care information across relevant organisations. This practice is supporting vital coronavirus planning and research by sharing your data with NHS Digital, the national safe haven for health and social care data in England.

Our legal basis for sharing data with NHS Digital

NHS Digital has been legally directed to collect and analyse patient data from all GP practices in England to support the coronavirus response for the duration of the outbreak. NHS Digital will become the controller under the General Data Protection Regulation 2016 (GDPR) of the personal data collected and analysed jointly with the Secretary of State for Health and Social Care, who has directed NHS Digital to collect and analyse this data under the COVID-19 Public Health Directions 2020 (COVID-19 Direction).

All GP practices in England are legally required to share data with NHS Digital for this purpose under the Health and Social Care Act 2012 (2012 Act). More information about this requirement is contained in the data provision notice issued by NHS Digital to GP practices.

Under GDPR our legal basis for sharing this personal data with NHS Digital is Article 6(1)(c) – legal obligation. Our legal basis for sharing personal data relating to health, is Article 9(2)(g) – substantial public interest, for the purposes of NHS Digital exercising its statutory functions under the COVID-19 Direction.

Objections

You can choose not to have information that could identify you shared beyond your GP practice.  You can also choose to prevent information that does not identify you from being shared for planning and research.

Simply contact your GP either to register an opt-out or end an opt-out you have already registered and they will update your medical record.  Your GP practice will also be able to confirm whether or not you have registered an opt-out in the past.

If you have previously told your GP practice that you don’t want NHS Digital to share your personal confidential information for purposes other than your own care and treatment, your opt-out will have been implemented by NHS Digital from 29th April 2016 as instructed in a direction from the Secretary of State.  It will remain in place unless you change it.

As the Secretary of State’s direction; this included the policy on how to apply opt-outs was not available before April 2016 it was not possible for NHS Digital to honour opt-outs made before this date.  This means that information may have been shared without respecting these opt-outs between January 2014 and April 2016.

You can find more information on NHS Digital’s website:

See how NHS Digital uses your information.

Read about how NHS Digital handles your information and your choices.

Your Rights

Under Data Protection law, you have a right to;

  • object to certain uses of your data
  • to be provided with a copy information held about you
  • that your information will not be used for direct marketing purposes
  • have any incorrect information amended or erased

Please contact your surgery for any requests made in connection with these rights.

For a copy of your information;

  • Your request must be made in writing to your surgery
  • The surgery is required to respond to your request in writing within 40 days (a month from May 2018)
  • You will need to give the surgery your full name, address, date of birth and NHS number
  • You will be required to provide personal identification such as a driving licence or passport

Use of the Website

Generally, our website will not require you to enter personal information. When it does, for example; online appointment booking, we will apply the same confidentiality principles as those described above.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should be aware that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites.

Data Security

We intend to protect the confidentiality, quality and integrity of your personal information and we have implemented appropriate technical and organisational measures to do so. These include staff training, up to date policies and procedures and working to align with national cyber security guidelines.

Practice Information

Park Royal Medical Practice

Park Royal Medical Practice, Health & Well-Being Hub Primary Care Centre, Central Middlesex Hospital, Acton Lane, London, NW10 7NS

Practice Opening hours

The practice is open during the following times:

Monday08:00-18:30
Tuesday08:00-20:00
Wednesday08:00-20:00
Thursday08:00-20:00
Friday08:00-18:30
Saturday09:00-13:00
SundayClosed

Practice News

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